Refund and Returns Policy

Last updated January 23, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within twenty (20) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at for confirmation that our shipping partner is able to receive the returned product. After receiving the confirmation, place the item securely in its original packaging, and mail your return to the following address:

Whalebacker LLC (Mindclash Games)
Attn: Returns
400 Federal Ave, STE 1001
Saginaw, MI 48607
United States

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. If only certain components are missing or damaged, please fill our our Replacements & Shipping form and we will send you replacement parts if possible.


If you have any questions concerning our return policy, please contact us at: